--- title: "CONSUMER POINT" slug: "consumer-point-3-1" updated: 2024-04-02T11:49:21Z published: 2024-05-03T09:18:15Z canonical: "support.keypro.fi/consumer-point-3-1" excludeFromSearch: true excludeFromExternalSearch: true --- > ## Documentation Index > Fetch the complete documentation index at: https://support.keypro.fi/llms.txt > Use this file to discover all available pages before exploring further. # CONSUMER POINT ## Creating a consumer point Complete the necessary fields on the **Consumer point** **![C:\Users\saju-1\Pictures\image\house_link.png](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-kgge5lp7.png)** form and click **Create new** ![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-beipkdys.png) button to place the consumer point on the map. When the **Autom.** checkbox selected in the **Address** and **Regions** sections, the program automatically retrieves the address and areas for the consumer point placed on its location (after you enter the location of the consumer point on the map). **Save form.** ![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-wqrgn8qj.png) ## Assigning a customer to a consumer point The Consumer point form has the **Owner** and **Invoice recipient** fields. ![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-2u4qwzgb.png) You can select an owner or invoice recipient with the **Select owner/invoice recipient** ![C:\Users\saju-1\Pictures\icons\user_add.png](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-7mppjymh.png) button. The button will display the **Customer** form. ![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-p3ure0cc.png) Retrieve customers to the form with the **Search** **![C:\Users\saju-1\Pictures\icons\search.png](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-l4gh8rim.png)** button. Before this, you can set the desired field(s) as the search criteria. To use partial words, truncate with the % character. You can also create a new customer by completing at least the required fields (indicated with an asterisk) and then clicking **Save**. When the data of the desired customer is on the form, click the **Export customer** ![C:\Users\saju-1\Pictures\icons\user_go.png](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-rkj4nci0.png) button. The program prompts for confirmation about adding the customer as the owner/invoice recipient for the Consumer point. To delete an owner or invoice recipient from a Consumer point form, click the **Remove owner** or **Remove invoice recipient** ![C:\Users\saju-1\Pictures\icons\user_delete.png](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-6iu4hs3z.png) button. ## District heating On the **District heating** tab on the Consumer point form, you can save and edit information related to district heating. ![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-n4ir4q3j.png) In the **Connections** section, you can add a connection by clicking **Add new connection** ![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-fc43vxdk.png) and then selecting an object on the map. ### District heating meters for consumer point The meter information is displayed at the bottom of the District heating tab. To edit the meter information, click **Edit meters** ![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-6qyj3w63.png), which opens the **DH meters** form. ![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-9um0twfs.png) The actual meter readings displayed on the tab are often imported from an external system (such as customer data/invoicing systems). **Save** the required information. ## Properties On the **Properties** tab, you can store and edit information related to a property and its apartments. ![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-3th8g1jg.png) ## Customer relationship The **Customer relationship** tab lists the contact persons and junctions at the consumer point. The **Contact persons** section lists the information about the contact persons assigned to the consumer point. You can add contact persons with the **Show contact persons** **![C:\Users\saju-1\Pictures\icons\report_user.png](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-4r8aj6i6.png)** action in the **Other tools** ![C:\Users\saju-1\Pictures\icons\wrench.png](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-lxge6l8c.png) menu. For more information on the feature, see [Adding a contact person](/docs/consumer-point-3-1#_Yhteyshenkil%C3%B6n_lis%C3%A4%C3%A4minen). ![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-s4givsns.png) The **Junctions** section provides information about the junctions at the consumer point. For the time being, the **Junctions** section is intended as conversion support. ## Other tools There are several useful functions accessible via the form buttons at the bottom of the form. ### Reports The following Excel-format reports can be generated on the **Consumer point** form: - Consumer points - Consumer points without location - Consumer points – customer – meters Click **Export** ![C:\Users\saju-1\Pictures\icons\report_edit.png](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-2er6fgbj.png) – **Reports** and the type of report that you want. ### SMS service For more information on the **SMS service** ![C:\Users\saju-1\Pictures\icons\phone.png](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-4jjnemov.png), see [SMS service](/docs/consumer-point-3-1#_Tekstiviestipalvelu). ### List For more information about the **List** ![C:\Users\saju-1\Pictures\icons\text_align_justify.png](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-wrin1tje.png) feature, [see Supply interruption report](/docs/consumer-point-3-1#_K%C3%A4ytt%C3%B6keskeytysraportti). ### Supply interruption history The **Supply interruption history** **![C:\Users\saju-1\Pictures\icons\dh_supply_interruption.png](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-62v3t2w8.png)** button in the **Other tools** ![C:\Users\saju-1\Pictures\icons\wrench.png](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-0o6q486w.png) menu displays the **Supply interruption history for consumer point** form. The form lists all supply interruptions for the consumer point. To generate an Excel-format report of these, click the **Reports** ![C:\Users\saju-1\Pictures\icons\report.png](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-s9tct97p.png) – **List Report** button. ![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/consumer-point-image-m8zlkfi3.png)