--- title: "Getting started" slug: "getting-started-1" updated: 2026-08-31T12:46:44Z published: 2026-08-31T12:46:44Z canonical: "support.keypro.fi/getting-started-1" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.keypro.fi/llms.txt > Use this file to discover all available pages before exploring further. # Getting started ## Welcome to KeyCom Nexus This user’s manual describes the functions of the browser-based KeyCom Nexus network information system. KeyCom Nexus is intended as a tool for telecommunications operators for network information management and network planning and maintenance. KeyCom Nexus creates consistent documentation of a network’s structure and connections. Having exact information on the structure and use of your network enables you to operate the network efficiently. ### Content overview The manual is divided into several sections: - **GIS Basics**: This chapter introduces the fundamentals of Geographic Information Systems (GIS) and explains how GIS supports the management, analysis, and maintenance of telecom networks. - **Getting started**: This chapter covers system log-in and log-out procedures, password changes, and how to access the user manual during a session. - **Navigating the KeyCom Nexus interface**: This chapter explains how to navigate KeyCom Nexus, work with map and table views, and use map, coordinate, and map tools to view and manage network data. - **Managing Layers**: This section explains how to manage layers, adjust layer settings, and control the presentation of map data. - **Browsing searching and filtering network information**: This chapter explains how to find network information using search tools and how to utilize the table view and filters. - **Working with network objects**: This chapter provides instructions on how to create new network objects in the **KeyCom** **Nexus** system. - **Measuring distance, area size, and perimeter**: This chapter introduces the measurement tools used to calculate distances, areas, and perimeters directly on the map. - **Plans**: This chapter details how to create, open, edit, and manage plans within the system. - **Printing:** This chapter covers the available printing tools, including setting print scales, selecting print areas, choosing map layouts, and generating printable output in pdf format. - **Working with Survey files**: This chapter describes how to import, view, and manage survey files, and how survey data can be used to update network object information and locations. - **Working with Field tools**: This chapter introduces the field tools available in KeyCom Nexus and explains how they can be used. ### Software overview The software is used through **Internet browsers** and requires no additional software installation on the user’s workstation or mobile device. The network data that is used is stored **in an online database** from where the browser receives the data. **The KeyCom Nexus software is intended to be used as a tool for**: - Managing and documenting the components of telecom networks (location and property information). - Documenting and managing the connections between network objects. - Preventive maintenance, documentation, analysis and reporting. - Supervision of work. ### Hardware requirements You use **KeyCom Nexus** via your web browser, so the minimum requirements and recommended equipment greatly depend on the browser you use: - **Browser**: Microsoft Edge or Google Chrome with the latest updates. Firefox is also supported but require the fastest possible CPU (i7, i9). You must also enable cookies in the browser. - **Operating system**: Should be in accordance with the browser’s requirements. Keypro Oy tests the system functionalities with Windows-based equipment. Linux Ubuntu 18 or newer is recommended. - **Processor**: The minimum CPU is Intel Core i3. Intel Core i5 or i7 are recommended (or some equivalent from the AMD). - **Display**: Minimum resolution of 1366 x 768 pixels (1920 x 1080 pixels recommended). - **RAM**: Minimum 8 GB (16 GB recommended, with browser requirements considered). ### User roles Users are assigned a role in the system, and the user privileges specified for that role define the functions that are available to the user; in other words, they define the actions that the user can take within the program. Read-only users can view both the properties and location information of objects, but they cannot edit or add objects in the system. The buttons required for these functions are not even visible to users with read-only rights. If a user has read and write rights to properties or location information, the related buttons are visible. In addition to the above, an Admin user can, for example, modify default values. The tools and functions available to the user are determined based on user rights. ## Logging in and accessing help **![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/image-1787814916487.png)** ### Log into the KeyCom Nexus system 1. Open your **Internet browser** and then enter the address for the **KeyCom Nexus** service in the address bar of your browser. 2. When the log-in page is displayed in the browser, enter your personal **username** and **password** in the fields. 3. Remember to accept the Terms of Service and Privacy Policy established by Keypro Oy. 4. To change the application language, open the drop-down menu in the upper-right corner and select your preferred language:![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/image-1787724721681.png) 5. Your session will start when you click the **Login** button. ### Registering for a new account If you do not yet have a user account, you can click the **Register** link to request user rights. **Note!** If you receive the notification **Please enter a correct username and password** (note that the fields are case sensitive), you have entered either a wrong username or a wrong password. Enter the correct information and try again. Contact your system administrator if necessary. ### Changing your password You can **change your password** by clicking your account icon on the toolbar in the top-right corner. Your user name is a link to the page on which you can change your password. ![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/image-1739866563408.png) ![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/image-1739866602874.png) On the page that is then displayed, enter your new password twice in the appropriate fields. Then click **Submit**. New users can be forced to change their password when they first log in. ### User manuals, about, and support Changing the password, user's manuals and information related to the application can be found in the **Account** menu, which is located in the top-right corner of the user interface.![](https://cdn.document360.io/672fb328-110d-4b2d-9d5f-f1e71883bb64/Images/Documentation/image-1761574249371.png) - **Admin Site**: If you have been granted sufficient access rights, you can access the KeyCom admin user interface by clicking **Admin Site**. - **Keypro Ltd**: You can access the Keypro website by selecting Keypro Ltd from the menu. - **About**: The **About** displays general information on the application, such as the version number and coordinate system. - **Dark mode/Light mode**: Toggle between dark and light modes in the user interface. - **User manuals**: In the **User manuals** section, select **KeyCom Nexus User manual**, **Setup Guide** or **Release notes** to access them in the **Keypro Support portal**. - **Logging out of KeyCom Nexus:** You can end your **KeyCom Nexus** session by clicking **Logout** in the main menu. - **Support**: Select **Support** to open a pre-configured email message in an email application. You can complete this draft message and send a support request. The pre-filled information on the application version and settings is useful information for the application support service.