https://support.keypro.fi/docs Logging into the systemTo log into the system, open your Internet browser and then enter the address for the KeyAqua service in the address bar of your browser. When the log-in form is displayed in the browser, enter your personal KeyAqua username and password in the fields. Your session will start when you click the Log in button. You can also select the mobile version for smart devices by clicking the KeyMobile button.If you do not yet have a user account, you can click the Register link to re ... Fri, 06 Nov 2026 08:40:56 GMT Guides and Manuals > KeyAqua 2026.3 > KeyAqua 2026.3 User's Manual (ENG) https://support.keypro.fi/docs/logging-in-and-accessing-help-7-1-1-1-1-1 https://support.keypro.fi/docs/logging-in-and-accessing-help-7-1-1-1-1-1 Foreword: This document describes new and noteworthy features added to KeyCom latest version. Some features are subject to additional activation/order even if it is not mentioned explicitly, contact us for more details. Also please note that the features and their functionalities are subject to change, and they can be removed or changed in the future releases. 2024.4: Menu setup wizard Possibility to configure a custom menu with a freely selectable external link for KeyCom object forms Availa ... Fri, 06 Nov 2026 08:34:10 GMT Maps and GIS data services > Release Notes & Plans > KeyCom Release notes (ENG) https://support.keypro.fi/docs/keycom-2026-3-release-notes https://support.keypro.fi/docs/keycom-2026-3-release-notes Kirjautuminen järjestelmäänKun selaimeen avautuu kirjautumislomake, syötä kenttiin oma henkilökohtainen KeyCom-käyttäjätunnuksesi ja salasanasi. Istunto käynnistyy, kun painat Kirjaudu-painiketta. On myös mahdollista valita älylaitteille suunnattu mobiiliversio KeyMobile-painikkeella.Kaksivaiheinen tunnistautuminen (Erikseen tilattava toiminto)Kaksivaiheinen tunnistautuminen on erikseen tilattava toiminto, jossa KeyCom-sovelluksen käyttäjältä vaaditaan voimassa olevan käyttäjätunnuksen ja salasa ... Fri, 06 Nov 2026 08:25:46 GMT Guides and Manuals > KeyCom 2026.3 > KeyCom 2026.3 Käyttöohje (FIN) https://support.keypro.fi/docs/sisäänkirjautuminen-ja-ohjeet-6-1-1-1-1-1 https://support.keypro.fi/docs/sisäänkirjautuminen-ja-ohjeet-6-1-1-1-1-1 Logging into the systemEnter the URL of the KeyCom instance in the browser's address bar.When the log-in form is displayed in the browser, enter your personal KeyCom username and password in the fields. Your session will start when you click Log in. You can also select the mobile version for smart devices by clicking the KeyMobile button.Two phased authentication (This function is subject to a separate order)Two phased authentication is a function that can be ordered separately. When enabled, th ... Fri, 06 Nov 2026 08:24:59 GMT Guides and Manuals > KeyCom 2026.3 > KeyCom 2026.3 User's manual (ENG) https://support.keypro.fi/docs/logging-in-and-accessing-help-5-1-1-3-1-1 https://support.keypro.fi/docs/logging-in-and-accessing-help-5-1-1-3-1-1 The Keypro product suite of Network Information Systems for telecoms, utilities and municipalities is continuously developed to address new customer needs, increase the benefits enjoyed by current customers and make implementation, usage and maintenance of the software faster and more efficient. This article describes the release history of the individual products; KeyCom, KeyAqua, KeyLight and KeyHeat starting from 2023. How to read Keypro version and build numbers Each build number has four p ... Thu, 05 Nov 2026 06:08:52 GMT Maps and GIS data services > Release Notes & Plans https://support.keypro.fi/docs/keypro-release-history https://support.keypro.fi/docs/keypro-release-history We’re glad to announce that Service Pack 3 (SP3) is now available for the 2026.2 versions of KeyAqua, KeyCom, KeyHeat, and KeyLight - Keypro’s NIS software suite for infrastructure and utility service providers: KeyAqua for water utilities and municipalities KeyCom for telecom operators and ISPs KeyHeat for district heating companies KeyLight for streetlight network operators Service Pack 3 is a compact maintenance release that resolves a number of identified issues across the product suite an ... Thu, 05 Nov 2026 06:03:22 GMT Product News https://support.keypro.fi/docs/2026-2-service-pack-3-released https://support.keypro.fi/docs/2026-2-service-pack-3-released This article outlines Keypro's currently planned release schedule with internal and external release dates as planned by Keypro product management. All dates, version numbers are subject to change. KEYPRO RELEASE SCHEDULE Release Date Release Products December 2026 2026.3 SP1 KeyCom, KeyAqua, KeyLight, KeyHeat January 2027 2027.1 KeyCom, KeyCom Nexus, KeyAqua, KeyAqua Nexus, KeyLight, KeyHeat , KeyHeat Nexus May 2027 2027.2 KeyCom, KeyCom Nexus, KeyAqua, KeyAqua Nexus, KeyLight, KeyHeat , Ke ... Wed, 04 Nov 2026 13:15:57 GMT Maps and GIS data services > Release Notes & Plans https://support.keypro.fi/docs/keypro-release-plan https://support.keypro.fi/docs/keypro-release-plan We are delighted to announce that Service Pack 5 (SP5) is now available for the 2026.1 releases of KeyAqua, KeyCom, KeyHeat, and KeyLight, Keypro’s NIS software suite for infrastructure and utility service providers: KeyAqua for water utilities and municipalities KeyCom for telecom operators and ISPs KeyHeat for district heating companies KeyLight for streetlight network operators SP5 delivers a targeted set of maintenance fixes, security updates, and stability improvements, shaped by customer ... Wed, 04 Nov 2026 13:00:49 GMT Product News https://support.keypro.fi/docs/2026-1-service-pack-5-released https://support.keypro.fi/docs/2026-1-service-pack-5-released Foreword: This document describes new and noteworthy features added to KeyAqua latest version. Some features are subject to additional activation/order even if it is not mentioned explicitly, contact us for more details. Also please note that the features and their functionalities are subject to change and they can be removed or changed in the future releases. 3.9.0: PostgreSQL compatibility Included the missing SMS request log, SMS response log and KeyAqua messaging file features Included the ... Tue, 03 Nov 2026 13:24:23 GMT Maps and GIS data services > Release Notes & Plans > KeyAqua Release notes (ENG) https://support.keypro.fi/docs/keyaqua-2026-3-release-notes https://support.keypro.fi/docs/keyaqua-2026-3-release-notes Foreword: This document describes new and noteworthy features added to KeyAqua latest version. Some features are subject to additional activation/order even if it is not mentioned explicitly, contact us for more details. Also please note that the features and their functionalities are subject to change and they can be removed or changed in the future releases. 3.9.0: PostgreSQL compatibility Included the missing SMS request log, SMS response log and KeyAqua messaging file features Included the ... Tue, 03 Nov 2026 13:24:14 GMT Maps and GIS data services > Release Notes & Plans > KeyAqua julkaisutiedot (FIN) https://support.keypro.fi/docs/keyaqua-2026-3-version-päivitykset https://support.keypro.fi/docs/keyaqua-2026-3-version-päivitykset Foreword: This document describes new and noteworthy features added to KeyLight latest version. Some features are subject to additional activation/order even if it is not mentioned explicitly, contact us for more details. Also, please note that the features and their functionalities are subject to change and they can be removed or changed in the future releases. 3.9.0 Citizen interface (This function is subject to a separate order) : Possibility to add an information page to the Citizen interfa ... Tue, 03 Nov 2026 13:17:51 GMT Maps and GIS data services > Release Notes & Plans > KeyLight Release notes (ENG) https://support.keypro.fi/docs/keylight-2026-3-release-notes https://support.keypro.fi/docs/keylight-2026-3-release-notes Foreword: This document describes new and noteworthy features added to KeyHeat latest version. Some features are subject to additional activation/order even if it is not mentioned explicitly, contact us for more details. Also, please note that the features and their functionalities are subject to change and they can be removed or changed in the future releases. 3.9.0 New features and general improvements: Links that are longer than 2000 characters can now be shortened with the Shortern function ... Tue, 03 Nov 2026 13:17:41 GMT Maps and GIS data services > Release Notes & Plans > KeyHeat Release notes (ENG) https://support.keypro.fi/docs/keyheat-2026-3-release-notes https://support.keypro.fi/docs/keyheat-2026-3-release-notes Alueen lisääminenPaina Alue-painiketta yläreunan päätyökalupalkista, niin saat lisättyä kartalle vapaamuotoisen alueen. Voit lisätä kartalle alueen esimerkiksi tulostetta varten. Alueelle voidaan määritellä nimi, tyyppi, väri, käyttötila ja lisäksi sen voi liittää suunnitelmaan. Alueen sijoittaminen aloitetaan painamalla Luo uusi-painiketta. Siirrä hiiren osoitin kartalle ja anna kulmapisteitä halutussa kohdassa hiiren vasenta painiketta painamalla. Luo lopetuspiste painamalla ensin hiiren vasen ... Tue, 03 Nov 2026 12:37:26 GMT Guides and Manuals > KeyHeat 2026.3 > KeyHeat 2026.3 Käyttöohje (FIN) https://support.keypro.fi/docs/muut-työkalut-12-1-1-1-1-1 https://support.keypro.fi/docs/muut-työkalut-12-1-1-1-1-1 Exporting objects to external file formatsYou can export KeyHeat objects to AutoCAD (dwg, dxf), ESRI (shp), Microstation (dgn), and GT Format (xyz) formats. You can also export diagram objects, area objects, and the area borders of plans to these formats. (Licence customers can use this function if the application server is allowed to open connections.)Use either the Info form or the object forms to export network and annotation data to one of the formats listed above.In the drop-down menu for E ... Tue, 03 Nov 2026 12:36:25 GMT Guides and Manuals > KeyHeat 2026.3 > KeyHeat 2026.3 User manual (ENG) https://support.keypro.fi/docs/exporting-objects-2 https://support.keypro.fi/docs/exporting-objects-2 Access area (this function is subject to a separate order)Use the Access areatool to limit the network in which objects are displayed to various users or user groups. The right to use network objects can be defined, for example, based on area, the owner, or the creator of the object. You can also restrict the right of use to specific network objects, such as telecom premises or cables. The settings are discussed in more detail in the Admin user guide.Click Access areato create a new permitted ar ... Tue, 03 Nov 2026 12:32:19 GMT Guides and Manuals > KeyHeat 2026.3 > KeyHeat 2026.3 User manual (ENG) https://support.keypro.fi/docs/other-tools-23-1-1-1-1-1 https://support.keypro.fi/docs/other-tools-23-1-1-1-1-1 Pistemäisillä kohteillatarkoitetaan verkostosta riippumattomia kohteita, kuten liikennemerkkejä. Pistemäinen kohde-työkalu löytyy yläpalkista. Voi lisätä kohteita vapaasti kartalle Luo uusi-toiminnolla. Tue, 03 Nov 2026 12:30:43 GMT Guides and Manuals > KeyAqua 2026.3 > KeyAqua 2026.3 Käyttöohje (FIN) https://support.keypro.fi/docs/pistemäinen-kohde-6-1-1-1-1-1 https://support.keypro.fi/docs/pistemäinen-kohde-6-1-1-1-1-1 Kohteiden vienti ulkoisiin tiedostomuotoihin (Vie-toiminto)KeyAqua-kohteet on mahdollista siirtää AutoCAD (dwg, dxf), ESRI (shp), Microstation (dgn) ja GT Format (xyz) -muotoihin. Myös kaaviokohteiden sekä aluemaisten kohteiden ja suunnitelmien aluerajojen vienti onnistuu edellä mainittuihin formaatteihin. (Voidaan käyttöönottaa lisenssiasiakkailla, mikäli yhteysavaukset on sovelluspalvelimelta sallittu.)Verkkoaineistosta ja viitteistä voi tuottaa joko Info-lomakkeen tai kohdelomakkeiden kautta ... Tue, 03 Nov 2026 12:30:20 GMT Guides and Manuals > KeyAqua 2026.3 > KeyAqua 2026.3 Käyttöohje (FIN) https://support.keypro.fi/docs/kohteiden-vienti-4 https://support.keypro.fi/docs/kohteiden-vienti-4 Kohteiden ja tapahtumien käsittelyyn tarkoitetut lomakkeet ovat rakenteeltaan ja toiminnoiltaan yhteneväisiä. Ainoastaan lomakkeiden tietosisältö muuttuu jonkin verran kulloinkin käsiteltävän kohdetyypin mukaan. Kullakin lomakkeella voidaan käsitellä siis vain lomaketyypin mukaisia kohteita, esimerkiksi Jatkos-lomakkeella jatkoksia ja Teletila-lomakkeella teletiloja.Lomakkeiden alareunassa olevien painikkeiden toiminta on yhteneväinen lomakkeen tietosisällöstä riippumatta, eli painikkeet toimiva ... Tue, 03 Nov 2026 12:18:15 GMT Archive / Arkisto / Arkiv > KeyHeat 2026.2 > KeyHeat 2026.2 Käyttöohje (FIN) https://support.keypro.fi/docs/lomakepainikkeet-10-1-1-1-1-1-5 https://support.keypro.fi/docs/lomakepainikkeet-10-1-1-1-1-1-5 Kartan liikuttaminenLiikuta karttaa painamalla karttatyökaluista löytyvää Panoroi-painiketta. Siirrä karttaa painamalla hiiren vasen näppäin pohjaan ja liikuta hiiren osoitinta kartalla. Näin voit siirtää karttaa taustalla esimerkiksi uutta putkea piirtäessäsi.KoordinaatitNäytön oikean alareunan koordinaattiosio näyttää hiiren osoittimen sijaintia vastaavat kartan koordinaatit aina, kun koordinaattien oikealla puolella oleva Koordinaattien luku päällä/poison valittuna. Koordinaatit esitetään XY- ... Tue, 03 Nov 2026 12:18:15 GMT Archive / Arkisto / Arkiv > KeyHeat 2026.2 > KeyHeat 2026.2 Käyttöohje (FIN) https://support.keypro.fi/docs/karttanäkymä-12-1-1-1-1-1-5 https://support.keypro.fi/docs/karttanäkymä-12-1-1-1-1-1-5 Verkonseuranta-työkalu löytyy KeyDH-työkaluista. Toiminnolla voi seurata kaukolämpöverkkoa, sen kytkentöjä pitkin. Verkonseuranta edellyttää, että kanavat ja varusteet ovat liitetty toisiinsa KeyDH:ssa. Lomakkeella voi määritellä, seurataanko verkkoa solmupisteiden yli vai ei.Ohita solmupiste: KylläVerkonseuranta jatkuu solmupisteen yli niin pitkälle kuin päästään.Ohita solmupiste: EiSeuranta päättyy ensimmäiseen eteen tulevaan solmupisteeseen. Jos seurataan molempiin suuntiin, niin kumpaankin s ... Tue, 03 Nov 2026 12:18:15 GMT Archive / Arkisto / Arkiv > KeyHeat 2026.2 > KeyHeat 2026.2 Käyttöohje (FIN) https://support.keypro.fi/docs/verkonseuranta-7-1-1-1-1-1-5 https://support.keypro.fi/docs/verkonseuranta-7-1-1-1-1-1-5