https://support.keypro.fi/docs This article describes how to create, manage, and publish Supply Interruptions & Alertsin Keypro software. The feature helps document interruptions, identify affected consumer points, plan work, and communicate with customers via alerts or SMS.You can activate Supply Interruptions & Alertsfrom the Toolsmenu.Creating a new supply interruptionTo create a new supply interruption, open Tools > Supply Interruptions & Alerts.In the Interruptions & Alerts panel, click + Add new interruption.The Interru ... Thu, 16 Jul 2026 09:51:47 GMT Guides and Manuals > KeyAqua Nexus 2026.2 > KeyAqua Nexus User's Manual (ENG) - 2026.2 https://support.keypro.fi/docs/working-with-interruptions-and-alerts https://support.keypro.fi/docs/working-with-interruptions-and-alerts The Surveytool allows you to save and convert field‑measured survey data into the system. Using Surveytool, survey files—such as duct and point object measurements—can be read directly from measurement equipment output formats (e.g., T3 PIH, T11). The imported data can then be used to create network objects, analyze collected geometries, or generate reports.You can activate the Surveytool from the Toolsmenu.Managing surveysThe Surveytool includes a Surveys tab where all existing surveys are disp ... Wed, 15 Jul 2026 08:09:32 GMT Guides and Manuals > KeyAqua Nexus 2026.2 > KeyAqua Nexus User's Manual (ENG) - 2026.2 https://support.keypro.fi/docs/working-with-surveys https://support.keypro.fi/docs/working-with-surveys Field tools enable users to collect and submit field information directly from the KeyAqua Nexus interface. Using Field tools, users can create surveys, capture photos, add text notes, and report faults while working in the field.You can activate Field toolsfrom the Toolsmenu.Available in Field toolsChoose the appropriate tool for the task. The following tools are available:New survey – Use New survey to create and submit field surveys.Photo – Use Photo to capture and submit photographs from the ... Wed, 15 Jul 2026 08:04:10 GMT Guides and Manuals > KeyAqua Nexus 2026.2 > KeyAqua Nexus User's Manual (ENG) - 2026.2 https://support.keypro.fi/docs/working-with-field-tools-1 https://support.keypro.fi/docs/working-with-field-tools-1 This article provides detailed instructions on how to navigate and manage networks in the KeyAqua Nexus system. Learn how to:Understand the map view to utilize network data and available toolsBrowse and search network information efficientlyUtilize map and coordinate toolsMap viewThe Map view in KeyAqua Nexus provides an interface for visualizing and managing water network data. It allows you to see all your network assets, including water, sewer, and stormwater systems, in one centralized locat ... Wed, 15 Jul 2026 08:03:35 GMT Guides and Manuals > KeyAqua Nexus 2026.2 > KeyAqua Nexus User's Manual (ENG) - 2026.2 https://support.keypro.fi/docs/navigating-the-keyaqua-interface https://support.keypro.fi/docs/navigating-the-keyaqua-interface The Node ducts and elevations tool is used to view and update the elevation data for the selected node and the ducts connected to it. In the case of a sewer network node, you can create a printout called a Manhole survey card. The manhole survey card is used to display the data content and connections of the node and the ducts connected to it. You can activate Node Ducts & Elevationsfrom the Toolsmenu.Picking node informationTo retrieve node information to the form, use the Pick node tool and de ... Wed, 15 Jul 2026 08:03:29 GMT Guides and Manuals > KeyAqua Nexus 2026.2 > KeyAqua Nexus User's Manual (ENG) - 2026.2 https://support.keypro.fi/docs/working-with-node-ducts-and-elevations https://support.keypro.fi/docs/working-with-node-ducts-and-elevations The Height profile diagram tool provides lateral information on the duct’s elevation relative to the ground. It includes both a graph and a data table to help analyze the structure and components of the linear object.You can activate Height profile diagramfrom the Toolsmenu.Height profile graph overviewThe x-axis shows the distance along the duct (0–180 units). The y-axis shows elevation (0–100 units). The purple line represents the duct’s elevation profile. Symbols on the graph indicate specifi ... Wed, 15 Jul 2026 07:56:24 GMT Guides and Manuals > KeyAqua Nexus 2026.2 > KeyAqua Nexus User's Manual (ENG) - 2026.2 https://support.keypro.fi/docs/working-with-height-profile-diagram https://support.keypro.fi/docs/working-with-height-profile-diagram This article provides instructions on how to create new network objects in the KeyAqua Nexus system. Learn about:Available network objectsBasic structure of the object panesCreation of new network objectsHandle drawing options and other features related to object creationNetwork objects availableWhen you click the Createbutton, Nexus displays a categorized list of object types that can be placed in the network. Each object type represents a specific asset; such as a duct, manhole, valve, branch ... Tue, 14 Jul 2026 12:19:44 GMT Guides and Manuals > KeyAqua Nexus 2026.2 > KeyAqua Nexus User's Manual (ENG) - 2026.2 https://support.keypro.fi/docs/working-with-network-objects https://support.keypro.fi/docs/working-with-network-objects Field tools enable users to collect and submit field information directly from the KeyAqua Nexus interface. Using Field tools, users can create surveys, capture photos, add text notes, and report faults while working in the field.You can activate Field toolsfrom the Toolsmenu within the KeyAqua Nexus tools.Available in Field toolsChoose the appropriate tool for the task. The following tools are available:New survey – Use New survey to create and submit field surveys.Photo – Use Photo to capture ... Tue, 14 Jul 2026 12:19:24 GMT Guides and Manuals > KeyCom Nexus 2026.2 > KeyCom Nexus User's Manual (ENG) - 2026.2 https://support.keypro.fi/docs/working-with-field-tools https://support.keypro.fi/docs/working-with-field-tools This article provides instructions on how to create new network objects in the KeyCom Nexus system. Learn how to:Create new network objectsModify and delete existing network objectsHandle drawing options and other features related to object creationCreating a new objectThere are several ways you can create new objects in the KeyCom Nexus system. You can start from scratch or you can use existing objects information as a base for the new object. Always select the correct object from Create menu. ... Tue, 14 Jul 2026 12:17:50 GMT Guides and Manuals > KeyCom Nexus 2026.2 > KeyCom Nexus User's Manual (ENG) - 2026.2 https://support.keypro.fi/docs/working-with-network-objects-1 https://support.keypro.fi/docs/working-with-network-objects-1 Ducts are line objects. The two object forms for ducts can be found in the drop-down menu for Duct tools. Click Sewer ductto open a form that is used for sewer, rainwater and mixed water ducts in sewer and pressure sewer networks. Click Water ductto open a form for ducts belonging to water networks. The use of buttons common to both forms is discussed in the chapter GENERAL FUNCTIONS OF THE OBJECT FORMS.Property and location informationTo start creating a new duct, complete the form. Mandatory f ... Tue, 07 Jul 2026 13:00:35 GMT Guides and Manuals > KeyAqua 2026.2 > KeyAqua 2026.2 User's Manual (ENG) https://support.keypro.fi/docs/duct-tools-3-1-1-1-1-1 https://support.keypro.fi/docs/duct-tools-3-1-1-1-1-1 This article outlines Keypro's currently planned release schedule with internal and external release dates as planned by Keypro product management. All dates, version numbers are subject to change. KEYPRO RELEASE SCHEDULE Release Date Release Products July 2025 Beta 3 KeyCom Nexus October 2026 2026.3 KeyCom, KeyCom Nexus, KeyAqua, KeyAqua Nexus, KeyLight, KeyHeat , KeyHeat Nexus January 2027 2027.1 KeyCom, KeyCom Nexus, KeyAqua, KeyAqua Nexus, KeyLight, KeyHeat , KeyHeat Nexus Disclaimer Th ... Wed, 01 Jul 2026 10:58:13 GMT Licensing and support terms > Release Notes & Plans https://support.keypro.fi/docs/keypro-release-plan https://support.keypro.fi/docs/keypro-release-plan The Keypro product suite of Network Information Systems for telecoms, utilities and municipalities is continuously developed to address new customer needs, increase the benefits enjoyed by current customers and make implementation, usage and maintenance of the software faster and more efficient. This article describes the release history of the individual products; KeyCom, KeyAqua, KeyLight and KeyHeat starting from 2023. KeyCom Release Date Release/Version Build Number More information 2026-0 ... Wed, 01 Jul 2026 10:56:58 GMT Licensing and support terms > Release Notes & Plans https://support.keypro.fi/docs/keypro-release-history https://support.keypro.fi/docs/keypro-release-history We are happy to announce that Service Pack 3 (SP3) is now available for the 2026.1 releases of KeyAqua, KeyCom, KeyHeat, and KeyLight, Keypro’s NIS software suite for infrastructure and utility service providers: KeyAqua for water utilities and municipalities KeyCom for telecom operators and ISPs KeyHeat for district heating companies KeyLight for streetlight network operators SP3 contains a focused set of maintenance corrections and minor performance enhancements, developed based on customer ... Wed, 01 Jul 2026 10:54:07 GMT Product News https://support.keypro.fi/docs/2026-1-service-pack-3-now-out https://support.keypro.fi/docs/2026-1-service-pack-3-now-out Keypro is pleased to announce the immediate availability of the 2026.2 release of its Network Information System (NIS) product suite. This release includes updated versions of KeyCom, KeyAqua, KeyHeat, and KeyLight, supporting telecom operators, water utilities, district heating providers, municipalities, and streetlight network operators in managing critical infrastructure data and daily network operations. The 2026.2 release continues Keypro’s focus on practical usability, improved data visibi ... Tue, 30 Jun 2026 13:40:51 GMT Product News https://support.keypro.fi/docs/new-2026-2-versions-of-all-keypro-products-now-available https://support.keypro.fi/docs/new-2026-2-versions-of-all-keypro-products-now-available Kohteiden ja tapahtumien käsittelyyn tarkoitetut lomakkeet ovat rakenteeltaan ja toiminnoiltaan yhteneväisiä. Ainoastaan lomakkeiden tietosisältö muuttuu jonkin verran kulloinkin käsiteltävän kohdetyypin mukaan. Kullakin lomakkeella voidaan käsitellä siis vain lomaketyypin mukaisia kohteita, esimerkiksi Jatkos-lomakkeella jatkoksia ja Teletila-lomakkeella teletiloja.Lomakkeiden alareunassa olevien painikkeiden toiminta on yhteneväinen lomakkeen tietosisällöstä riippumatta, eli painikkeet toimiva ... Wed, 24 Jun 2026 11:22:30 GMT KeyHeat 2026.1 Käyttöohje (FIN) https://support.keypro.fi/docs/lomakepainikkeet-10-1-1-1-1-1-4 https://support.keypro.fi/docs/lomakepainikkeet-10-1-1-1-1-1-4 Verkonseuranta-työkalu löytyy KeyDH-työkaluista. Toiminnolla voi seurata kaukolämpöverkkoa, sen kytkentöjä pitkin. Verkonseuranta edellyttää, että kanavat ja varusteet ovat liitetty toisiinsa KeyDH:ssa. Lomakkeella voi määritellä, seurataanko verkkoa solmupisteiden yli vai ei.Ohita solmupiste: KylläVerkonseuranta jatkuu solmupisteen yli niin pitkälle kuin päästään.Ohita solmupiste: EiSeuranta päättyy ensimmäiseen eteen tulevaan solmupisteeseen. Jos seurataan molempiin suuntiin, niin kumpaankin s ... Wed, 24 Jun 2026 11:22:30 GMT KeyHeat 2026.1 Käyttöohje (FIN) https://support.keypro.fi/docs/verkonseuranta-7-1-1-1-1-1-4 https://support.keypro.fi/docs/verkonseuranta-7-1-1-1-1-1-4 Alueen lisääminenPaina Alue-painiketta yläreunan päätyökalupalkista, niin saat lisättyä kartalle vapaamuotoisen alueen. Voit lisätä kartalle alueen esimerkiksi tulostetta varten. Alueelle voidaan määritellä nimi, tyyppi, väri, käyttötila ja lisäksi sen voi liittää suunnitelmaan. Alueen sijoittaminen aloitetaan painamalla Luo uusi-painiketta. Siirrä hiiren osoitin kartalle ja anna kulmapisteitä halutussa kohdassa hiiren vasenta painiketta painamalla. Luo lopetuspiste painamalla ensin hiiren vasen ... Wed, 24 Jun 2026 11:22:30 GMT KeyHeat 2026.1 Käyttöohje (FIN) https://support.keypro.fi/docs/muut-työkalut-12-1-1-1-1-1-4 https://support.keypro.fi/docs/muut-työkalut-12-1-1-1-1-1-4 Kaukolämpöverkossa voi tulla aika-ajoin käyttökeskeytyksiä. Käyttökeskeytys-lomakkeella voit laskea ja tarkastella käyttökeskeytyksen vaikutusalueita verkkokohteineen. Käyttökeskeytys-lomakkeen avulla voi havaita, jos jokin kanava menee poikki, mihin asiakkaisiin se vaikuttaa ja kuinka laajaa aluetta käyttökeskeytys koskee. Myös huolto- ja muutostöissä Käyttökeskeytys -lomake on hyödyllinen apuväline. Lomakkeen avulla saadaan lisäksi tietoa siitä, mitkä venttiilit on suljettava käyttökeskeytykse ... Wed, 24 Jun 2026 11:22:30 GMT KeyHeat 2026.1 Käyttöohje (FIN) https://support.keypro.fi/docs/käyttökeskeytys-2-1-1-1-1-1-4 https://support.keypro.fi/docs/käyttökeskeytys-2-1-1-1-1-1-4 Varusteen putket ja korot-lomakkeella voit helposti muokata kaukolämpöverkon putkien ja varusteiden korkoja.Saat varusteen lomakkeelle käyttäen Poimi kartalta-työkalua. Rajaa haluttu verkkokohde kartalta. Jos rajaat useamman varusteen, ohjelma esittää listan varusteista, joista voit valita oikean.Varusteen putket ja korot-lomake koostuu kolmesta eri osasta: Karttaikkunasta, Kaivo- ja Putket -taulukoista. Karttaikkunassa kuvataan kaivoon liitettyjen putkien suunnat sekä putkien nimet. Kaivo- ja P ... Wed, 24 Jun 2026 11:22:30 GMT KeyHeat 2026.1 Käyttöohje (FIN) https://support.keypro.fi/docs/varusteen-putket-ja-korot-3-1-1-1-1-1-4 https://support.keypro.fi/docs/varusteen-putket-ja-korot-3-1-1-1-1-1-4 Tässä käyttöohjeessa kuvataan selainpohjaisen KeyHeat-ohjelmiston toiminnot. Ohjelmisto on tarkoitettu kaukolämpöverkon dokumentointiin ja hallintaan. Ohjelmistolla voidaan ylläpitää ajantasaista tietoa verkon kohteista, asiakkaista sekä kunnossapidosta. Tuotettua verkkomallia voidaan hyödyntää verkon ylläpidossa, suunnittelussa ja saneerauksessa.Ohjelmiston esittelyOhjelmisto toimii Internet-selaimella eikä vaadi muita ohjelmistoasennuksia käyttäjän työasemalle. Käsiteltävä verkkoaineisto sijai ... Wed, 24 Jun 2026 11:22:30 GMT KeyHeat 2026.1 Käyttöohje (FIN) https://support.keypro.fi/docs/johdanto-25-1-1-1-1-1-4 https://support.keypro.fi/docs/johdanto-25-1-1-1-1-1-4