Keypro uses AI responsibly and transparently to support safe, reliable and efficient use of network information systems — always with customer control, security and trust as top priorities.
AI that supports people — not replaces them
Keypro uses artificial intelligence to support users and improve system quality, not to replace human decision-making. AI is applied as an assisting technology that helps users work more efficiently while keeping responsibility and control firmly with people.
Human control always comes first
AI in Keypro products is always decision-supportive. Final responsibility for network operation, safety and compliance remains with human users. AI does not autonomously control networks or execute critical actions without explicit user approval.
Built for reliability and continuity
Keypro designs AI so that it never becomes a single point of failure. Core system functionality does not depend on AI and remains fully usable even if AI-assisted features are unavailable. This ensures stable and predictable operation in all situations.
Transparent and understandable AI
When AI is used, it is clearly communicated. Users are always aware when AI contributes to system behavior or outputs, and AI-assisted results are presented in a clear and understandable manner.
Security and data protection by design
Security and privacy are central to how Keypro uses AI. Customer data is protected, handled confidentially and processed only for agreed purposes. AI-enabled functionality follows the same security and data protection principles as all other system features.
Developed according to laws, standards and best practices
Keypro designs and operates AI in alignment with applicable legislation, regulatory requirements, recognized industry standards and its own ethical AI principles. All AI-enabled functionality is developed, tested and maintained as part of Keypro’s normal product lifecycle.
For the complete description of Keypro responsible AI principles see Keypro Responsible AI Principles